ngat88 Privacy Policy

1 Types of Information We Collect

We may collect two types of information from you — information you provide directly, and information collected indirectly through our systems. The following information may be collected when you create an account or use services on ngat88:

a) Personally Identifiable Information

• Full name and date of birth
• Email address
• Mobile number linked to bKash, Nagad, Rocket, or Upay (for transaction purposes)
• National ID card or passport details (if identity verification is required)

b) Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Visit time, pages viewed, and session information
• Information obtained from cookies and similar tracking technologies

2 Purpose of Collecting Information

ngat88 collects and uses your information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: To assist our 24/7 Bengali live chat team in resolving your issues and providing help.
• Security Assurance: To detect and prevent fraudulent activity.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Platform Improvement: To use analytical data to further improve your experience.
• Responsible Gaming: To identify patterns of excessive betting and provide support.

3 Cookies Policy

When you visit the ngat88 website, our server may store cookies on your device. Cookies are small text files that improve your browsing experience.

What types of cookies do we use?

• Essential Cookies: Essential for maintaining login sessions and for security.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To collect anonymous data for understanding website usage patterns.

4 Information Sharing and Third Parties

ngat88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

a) Service Provider Partners

Minimum necessary information is shared with payment processors such as bKash, Nagad, Rocket, and Upay to complete transactions. These partners are required to follow strict confidentiality agreements.

b) Legal Obligations

When information is requested by authorities through a court order or valid legal process, and to fulfil our legal obligations.

c) Fraud Prevention

In cooperation with relevant agencies to prevent money laundering or fraudulent activity.

5 Data Security Measures

ngat88 uses industry-standard technology and processes to protect your information. Our security framework consists of the following components:

• SSL/TLS Encryption: All data transfers are secured through 256-bit SSL encryption.
• Secure Server Infrastructure: Our servers are protected by firewalls and intrusion detection systems to guard against unauthorized access.
• Regular Security Audits: Regular security assessments are conducted on our systems.
• Staff Training: All our staff are trained in data protection and are bound by confidentiality agreements.
• Access Controls: Only authorized staff can access information on a need-to-know basis.

However, no method on the internet is completely secure. In the event of any security breach, we will act promptly and notify you.

6 Data Retention Period

We retain your information according to the following policy:

• Active Accounts: Necessary information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be kept for a reasonable period to meet legal and regulatory requirements.
• Transaction Records: Transaction records are retained for an extended period for financial security and dispute resolution.
• Analytics Data: Anonymous analytical data may be retained indefinitely.

Once the need for retention has ended, we delete or anonymize data using secure methods.

7 Your Rights

You have the following rights regarding your personal information:

a) Right to Access Information

You may request at any time to know what information we hold about you. We will respond to your request in a timely manner.

b) Right to Correct Information

If any of your information is inaccurate, you may request a correction. It is the user's responsibility to ensure accurate information is provided.

c) Right to Delete Information

In certain circumstances you may request deletion of your information, however we may be required to retain information necessary to fulfil legal obligations.

d) Right to Object to Processing

You have the right to object to the use of your information for marketing communications.

8 Protection of Minors' Information

ngat88 is for users aged 21 or above only. We do not knowingly collect any personal information from minors.

If we become aware that we hold information belonging to a minor, we will immediately delete that information and close the relevant account. If a guardian suspects that their minor child has registered on our platform, please contact us immediately at [email protected].

9 Links to Other Websites

ngat88.cam may contain links to external websites. Once you leave our platform and visit another site, that site's own privacy policy will apply. ngat88 is not responsible for this.

We recommend that you read the privacy policy of any new website before visiting it.

10 Changes to the Privacy Policy

ngat88 reserves the right to update this privacy policy at any time. In the event of changes:

• The "Last Updated" date at the top of this page will be changed.
• You may be notified by email of significant changes.
• Continuing to use the platform after changes have been made will indicate that you have accepted the new policy.

It is recommended that you visit this page regularly to stay informed of the latest information.

11 Responsible Gaming and Information

We may also use information relating to your gaming behaviour for responsible gaming purposes. If our system detects signs of excessive or problematic betting, we may reach out to you in a supportive way.

To learn more about responsible gaming, visit our Responsible Gaming page.